Feature 1
Expressive avatar drives superior engagement by delivering an emotionally-connected experience that feels natural and it builds up trust towards your brand.
Perxona agent avatars represent a new standard in virtual embodiment. It’s not just about the realistic skins, but being humanistic with emotional nuances. The expressive presence with motion gestures and facial expressions increase attention and comfort, it makes the customer interaction relatable.
You control the narrative. Define agent behavior through natural language prompts and apply scene-based logic to guide how agent avatar moves, reacts, and engages across different interaction flows.
Feature 2
Design and orchestrate your Perxona agent’s behavior like writing a script for an actor. Easily customize your Perxona agent through a visually designed editor using natural language so you can spend more time focusing on driving your business to success.
Build complex interactions by connecting speech, animation, business data, and external services. The interface supports flexible visual linking between all components.
Shape the agent’s expertise through your internal documents, past conversations, customer preferences, and external data. This creates a rich foundation for context-aware responses.
Define which knowledge sources are active in each part of the conversation. This lets you control when and how data is used, reducing the chance of irrelevant or hallucinated responses.
Feature 3
From individual to large concurrent audiences, Perxona agent delivers consistent and personalized interactions across web, mobile and XR platforms.
Unlike most other solutions that rely on video streaming, Perxona’s 3D agent avatar is lightweight and scalable. It offers a more cost-effective way to support large audiences in real time. By avoiding the heavy processing demands of video rendering, our 3D model enables smooth and responsive interactions using minimal bandwidth. This makes it well-suited for high-concurrency environments while keeping infrastructure costs low.
Your Perxona agent can be launched in your websites, mobile applications, social media profile and immersive XR experiences. It adapts and delivers consistent and personalized interactions to various touchpoints.
User conversations, memories, and preferences are centralized and shared across services and devices to enable a continuous and personalized journey. Perxona API offers a flexible, developer-friendly toolkit designed for seamless service-to-service connection. It allows quick setup while supporting full customization to fit your brand and interaction logic.
Feature 4
Deliver answers that are accurate, safe, and contextual with an AI engine designed for real-world business use.
Deliver answers that are accurate, safe, and contextual with an AI engine designed for real-world business use.
Built-in safeguards ensure every response is safe, compliant, and aligned with your business goals.
Automatically detects and masks personally identifiable information within user conversations to safeguard sensitive data. This ensures that personal details are redacted before reaching any third-party model.
Retains context from past interactions to deliver consistent, personalized experiences across every conversation.
Control and protect your data at every layer with flexible, enterprise-ready security mechanisms.
Perxona applies a mixed model of role-based and document-based access control to help enterprises manage accessibility internally with accuracy and confidence. By defining permissions across both user roles and content resources, organizations can ensure that every configuration and piece of knowledge is only accessible to the right people. This unified approach prevents misuse, safeguards sensitive information, and keeps security policies aligned with enterprise compliance standards.
Perxona protects service-to-service communication and customer interactions with enterprise-grade encryption. All data is encrypted in transit and at rest, ensuring sensitive information remains safe from unauthorized access. With this foundation of trust, enterprises can confidently scale interactions while meeting compliance and security standards.
Feature 5
Track, understand, and personalize user interaction with full transparency and control.
Automatically generate a customer profile based on recent interactions. View key insights, behavioral patterns, and conversation summaries in a single place.
Access detailed conversation history with the ability to trace how the AI responded. Instantly jump to specific storyboards and panels to refine prompts and improve performance.
Designed to support various security and privacy compliance standards. Offers options for managing data access, retention, and usage policies.
