FAQ
Account
How do I create an account?
How do I create an account?
Can I sign up with a Google or Apple account?
Can I sign up with a Google or Apple account?
How do I reset my password?
How do I reset my password?
Can I change my email address later?
Can I change my email address later?
Can I delete my account?
Can I delete my account?
Is account sharing allowed?
Is account sharing allowed?
How do I log in to my account?
How do I log in to my account?
I forgot my password. What should I do?
I forgot my password. What should I do?
Can I stay logged in across sessions?
Can I stay logged in across sessions?
What should I do if I can’t access my account?
What should I do if I can’t access my account?
Avatar & Audio
Can I choose from different avatars?
Can I choose from different avatars?
Can I customize the avatar to match my brand?
Can I customize the avatar to match my brand?
How can I define my AI agent?
How can I define my AI agent?
Is avatar customization included in all plans?
Is avatar customization included in all plans?
Can I change my AI agent’s personality later?
Can I change my AI agent’s personality later?
How does the agent setting affect interactions?
How does the agent setting affect interactions?
Can I have multiple agents for different use cases?
Can I have multiple agents for different use cases?
What voice options are available?
What voice options are available?
Can I preview avatars and voices before applying?
Can I preview avatars and voices before applying?
Can I change the voice after setup?
Can I change the voice after setup?
Do you support real-time voice interaction?
Do you support real-time voice interaction?
Can I upload my own voice recording?
Can I upload my own voice recording?
Does Perxona support text-to-speech?
Does Perxona support text-to-speech?
Can I choose the AI voice for speech output?
Can I choose the AI voice for speech output?
Are voices in multiple languages available?
Are voices in multiple languages available?
Can I use a custom voice for TTS?
Can I use a custom voice for TTS?
Payment
What does early access mean?
What does early access mean?
What plans does Perxona offer?
What plans does Perxona offer?
Is there a free trial available?
Is there a free trial available?
Will I be charged during the free trial?
Will I be charged during the free trial?
What happens after the free trial ends?
What happens after the free trial ends?
Why do I have to provide my payment information?
Why do I have to provide my payment information?
What features are included in each plan?
What features are included in each plan?
Can I customize my avatar?
Can I customize my avatar?
Can I update my billing information?
Can I update my billing information?
Can I fill in my Tax ID?
Can I fill in my Tax ID?
Conversation
Does the AI remember previous conversations?
Does the AI remember previous conversations?
Can I view conversation history?
Can I view conversation history?
Can I turn off memory for specific interactions?
Can I turn off memory for specific interactions?
How is memory data stored?
How is memory data stored?
Can memory improve customer experience?
Can memory improve customer experience?
How long is conversation data retained?
How long is conversation data retained?
What happens to memory data when I delete my account?
What happens to memory data when I delete my account?
Can I add more API calls?
Can I add more API calls?
Privacy
How is my data protected?
How is my data protected?
Is my conversation data stored?
Is my conversation data stored?
Can I delete my data?
Can I delete my data?
Who can access my conversation data?
Who can access my conversation data?
Do you sell my data to third parties?
Do you sell my data to third parties?
Where is my data stored?
Where is my data stored?
Is Perxona GDPR compliant?
Is Perxona GDPR compliant?
Do you monitor AI conversations?
Do you monitor AI conversations?
How does Perxona handle sensitive information?
How does Perxona handle sensitive information?
Console
What is an Organization in Perxona?
What is an Organization in Perxona?
How do I invite teammates to my workspace?
How do I invite teammates to my workspace?
Can I transfer ownership of a workspace?
Can I transfer ownership of a workspace?
What can I do in the Perxona console?
What can I do in the Perxona console?
Can I see usage status in the console?
Can I see usage status in the console?
Is there a way to test my agent before going live?
Is there a way to test my agent before going live?
Can I manage multiple agents from one console?
Can I manage multiple agents from one console?
Does the console include access control features?
Does the console include access control features?
© 2025 XRSPACE CO., LTD. All rights reserved.
© 2025 XRSPACE CO., LTD. All rights reserved.
© 2025 XRSPACE CO., LTD. All rights reserved.
© 2025 XRSPACE CO., LTD. All rights reserved.