ART TAIPEI 2026 (Taipei International Art Fair)

ART TAIPEI AI concierge A.T. case study

Challenge

With artwork details and images from 127 galleries, plus a full program of events during the fair, ART TAIPEI needed to introduce all of it to visitors in sync and in real time, help them plan their visit, and recommend events.

Visitors needed to be able to get help anytime in the venue.

The fair also needed to support overseas exhibitors and VIP guests at the same time.

Solution

Built A.T., ART TAIPEI's own AI Concierge, as a 3D avatar with Perxona. A.T. speaks Chinese, English, Japanese and Korean.

Deployed in five scenes:

① Online exhibition guide on the official website: answered questions about the event and ticketing through conversation, with no app download or registration needed.

② On-site guidance: touchscreen displays beside the four information counters in Taipei World Trade Center Exhibition Hall 1 let visitors talk with A.T. by voice. A.T. showed images of artworks as it explained them, learned each visitor's tastes from the conversation, and recommended matching artworks and artists first.

③ Press conference: A.T. gave the opening introduction.

④ VIP party: A.T. led the icebreaker game.

⑤ Education Day (the last day of the fair): at the venue's AI Hub, A.T. hosted a quiz game, asking questions to visiting school classes, who raced to answer.